Department : Customer Service

Description :

Job Summary

Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancellations, and other queries.

Primary responsibilities

  • Greet customers warmly and ascertain problem or reason for calling.
  • Assist with placement of orders and pick ups.
  • Resolve customer complaints via phone, email, or mail.
  • Use telephones to reach out to customers and verify account information.
  • Cancel or upgrade accounts.
  • Advise on company information.
  • Take payment information and other pertinent information such as addresses, phone numbers, and email.
  • Inform customer of deals and promotions.
  • Work with customer service manager to ensure proper customer service is being delivered.
  • Handle changes in policies or renewals.

Apply

Department : Driver

Description :

Job brief

We are looking for a responsible Delivery Driver to distribute clothing promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.

Responsibilities

  • Deliver a wide variety of items to different addresses and through different routes
  • Follow routes and time schedule
  • Load, unload, prepare, inspect and operate a delivery vehicle
  • Complete logs and reports
  • Follow DOT regulations and safety standards

Requirements

  • Proven working experience as a Delivery Driver
  • Valid NY State driver’s license
  • Excellent organizational and time management skills
  • Good driving record with no traffic violations
  • High school degree

Apply

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